Privacy Policy
Effective January 1, 2026
Masterwork Tuscaloosa Concrete, tuscaloosaconcretecontractor.com, projects@tuscaloosaconcretecontractor.com
Who this policy covers
This policy explains how Masterwork Tuscaloosa Concrete, a concrete contractor in Tuscaloosa, AL, collects, uses and protects the information you share with us through our website, by phone and by email.
It applies to visitors to our site and to homeowners and businesses who ask us about a driveway, patio, slab or other concrete work. You can learn more about our company on its own page.
Information we collect
When you fill out our estimate form, call or email us, we collect what you choose to give us. That usually means your name, phone number, email address, the address of the property and a description of the job. It can also include any photos you send.
When you visit our website, some information is collected automatically. This can include your IP address, browser type, device type, the pages you view, how long you stay and the site that sent you to us.
We don't ask for payment card numbers, Social Security numbers or other sensitive personal information through our website.
Cookies and analytics
Our site uses cookies, which are small files your browser stores so the site works properly and so we can see how people use it.
We may use analytics tools that collect information about visits in a combined form, such as which pages get the most views. We use this to fix problems and to make the site easier to use, not to identify you.
You can block or delete cookies in your browser settings. If you do, parts of the site may not work as well.
How we use your information
We use the information you give us to answer your questions, set up a visit to your property, prepare your estimate, schedule and do the work, and send invoices and job updates.
We also use it to keep records of past jobs, to improve our website and service, and to meet our legal and tax obligations.
We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.
Who we share it with
We share information only with companies that help us run the business, such as the outside form service that receives our contact form, our website host, analytics providers and our phone and email services. They may use it only to provide those services to us.
We may also share information if the law requires it, to protect our rights or safety or someone else's, or if the business is sold or reorganized.
How long we keep it
We keep your information for as long as we need it to answer your request, finish your job and stand behind our work.
Job records, invoices and related details may be kept longer when tax, accounting or legal rules call for it. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you about anything other than an active job.
Depending on the state you live in, you may have other privacy rights under that state's law, and we'll honor them where they apply.
To make a request, reach us through our contact page or call (205) 579-1212. We respond within 1 business day to confirm we got your request, and we may need to confirm your identity before we act on it.
How we protect your information
We take reasonable steps to keep your information safe, such as limiting who can see it and using trusted service providers.
No website or online service is completely secure, so we can't promise that information sent over the internet will never be accessed by someone it wasn't meant for.
Children's privacy
Our website is meant for adults arranging work on their property. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Links to other websites
Our site may link to other websites, such as map or review sites. We don't control those sites, and their own privacy policies apply when you visit them.
Changes to this policy
We may update this policy when our practices or the law change. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.
Questions or privacy concerns
If you have a question about this policy or a concern about how we've handled your information, send us a message through our contact page or call (205) 579-1212.
Tell us what happened and how to reach you, and we'll look into it and get back to you.